We dispatch with Royal Mail Business 24 Tracked and DPD next day services - tracking information is provided at point of dispatch, please refer to this for any tracking queries. Pre 1pm delivery services are available, and must be selected as a premium at point of checkout.
If you are outside of mainland services (Northern Ireland, certain districts in Scotland), please allow additional time for delivery
Unfortunately the odd delay can occur with our courier partners - this is beyond our control, and we cannot accept liability for delayed orders in transit.
We receive the same tracking updates from the provided tracking details as our customers - we cannot affect a delivery once in transit.
Fortunately delays in transit are rare, but refund requests for delayed deliveries will not be accepted, unless the item is lost in transit.
A claim for loss in transit will be completed in line with the courier partners terms and conditions.
We do not currently offer collection services
